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Guiding business principles

Operational Excellence - We are dedicated to finding and implementing solutions that help us improve our in every aspect of our operation - from the manufacturing floor to the adminstrative offices - we're always working on getting more efficient.

 

Customer Intimacy - Our objective is simple: Deliver WOW experiences by always trying to exceed customer expectations.

 

Speed - When it comes to fast response times, fast production, and fast order delivery, we leverage our investments into cutting edge technology that empowers our action staff to respond to needs and requests. Virtually without exception, all our domestic orders ship on the same day (if order is placed before 6pm EST), often for delivery the next morning.

 

Winning People - Every member of our team contributes to the overall experience of our customers. Therefore, we seek out, hire, and develop team players that have what it takes to deliver results without compromise.

 A note from the founders

During our beginning in the early 1990’s, I (Bill) and my precious wife, Vera, were simply dreaming that owning our own business might be a better way to provide for the needs of our then young and growing family. We named the business after our children -- Mark (MAR) and Lena (ENA) – because we really thought this career move would be a better way in which to provide for and raise them.

Our business was started in our Atlanta, Georgia home but at that time, we never dreamed of becoming manufacturers. Instead, we tried for more than a year to simply partner with an existing company and export products that were already on the North American market. For a number of important reasons, it soon became apparent that this strategy was not going to serve our potential customers well.

So, during early 1995, Vera designed and sewed our first garments in our garage using three used sewing machines we bought on our maxed out credit card. By the end of the summer Vera was ready so in October 1995, I (Bill) traveled to the next available trade show (located in Guatemala) and I sold our first products to plastic surgeons and a medical products distributor. To say the least, we were thrilled!

Since this tiny beginning, our Company has profitably grown each and every year at a double-digit rate thanks to the confidence our customers around the world have shown in us. Starting as a husband-wife operation, we are now one of the most advanced sewing factories in North America and a leading niche apparel manufacturer serving several specialties.

We are truly grateful to our customers and acknowledge that anything we have become has been because of them.

  
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